![]() ![]() If you love it as much as I do then please leave us a review and send a photo with it to show it off! Other buyers are grateful for the insight you have. Once the item gets to you please check it over to make sure you’re happy with it – I’m certain you will be! For EU and US deliveries it can take up to 2-3 weeks. This shipping notification will have all of the details you need to track your goodies to your door!įor UK orders I would expect your package to be with you within 2 days from the date you get the shipping notification. Expect to get a notification in 2-3 days time to say your package is on its way to you. I have already made a start on getting your order ready. Something like the following will be ideal. The focus should be kept on what the buyer has ordered, when are they likely to get updates, and of course, when will they get the item. Be sure you can meet and exceed these with your packing and delivery! The expectations you set now will be the basis of their future review. It’s important to set expectations for the whole process for now. I would recommend keeping this mention of reviews brief at this point. This can be a simple as a note at the bottom of the message to say “if you like the product please leave a review as it helps other buyers”. You should set the expectation that you will ask for a review later down the line. It’s hard to get it, so make use of it when you do! Email confirmation You should focus on each step to make sure you are getting the most out of the customer’s attention. guide to Etsy reviews When to ask for a review on EtsyĪs a seller, you have several contact points with your customer as they go through the purchase process. You can learn more about the importance of reviews on my guide to reviews. Reviews offer extra insight that you can’t offer with images and descriptions. Reviews act as an extra source of information for buyers. This is big in marketing as buyers are more attracted to items that have been enjoyed by others ![]() Reviews act as the main source of “social proof”. Well reviewed products will be pushed towards the top. Etsy uses reviews as a major source of information for its search rankings. Reviews are important for 3 main reasons: There is a lot of work involved in preparing your processes so that they are geared towards getting more reviews, it’s always good to know what the reward is for the hard work. Why reviews are importantīefore we get into the “How” it’s always good to understand the “Why?”. It’s best to lead with why a buyer should leave a review, focusing on benefits to them, and other buyers, as opposed to you the store owner. The only restriction is that they cannot incentivise a buyer to leave a review through coupons or offers. How do you ask for reviews on Etsy? Sellers are allowed to request reviews from customers who have purchased. Read our guide on how to get more reviews for your store and build more sales today! Reviews are hugely important for Etsy stores. Get more Etsy reviews using our example email templates.
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